Monthly Archives: July 2013

Twelve questions to ask yourself about your company

All companies are different, but in order to build a successful business you need to be asking questions about the senior team and the overall business. Below is a sample of some questions that you should be considering.


Does… Continue reading

Does your company have happy customers? Want to learn the secrets to having happy customers

If you get this critically important function right, you will have a business that continues to grow year on year. We all like to deal with companies that respect us, treat us fairly, offer good value for their product or… Continue reading

Is growing your business your passion?

Some people will look at this title and presume that being passionate would be the case for everyone, but we are all different and have different motivations. Some want the business for a great lifestyle and for others it becomes… Continue reading

Are you financing your company for growth?

Unless you are extremely fortunate, at some point on the journey of growing your business you’ll require some form of finance for growth. It is important that you ensure your business plan has real depth, clearly demonstrating that you know… Continue reading

How multi channel marketing got me from £3m to £15m turnover

After trading for 3 years, we reached £3m turnover. We had several considerations when taking our business to the next level. First, we were around 18 months away from regulation. Having built the business by cold calling, our route to… Continue reading

Ten ways to grow your profit and turnover

If we care passionately for our business, we continue to search for ways of improving and maximizing the profitability. There are so many areas to consider, so it is important that we break each area down and go in search… Continue reading

Customer Service- How do you want to be treated?

The more companies I interact with, the more I see in many cases we have lost our way and forgotten about the basics of good customer service. How many companies do we call that take several minutes before we speak… Continue reading

How to grow your business

Such a simple statement to write and yet it can be difficult to achieve. There are many big businesses in the world that have achieved greatness – Microsoft, Apple, and Virgin to name a few – and they are recognised… Continue reading

Want to know the skills you need to grow your business

At a very young age, around 10, I was convinced I was going to be a football star and earn a fortune. I even committed to pay part of my wages to my nan. Well, you’ve guessed it. It didn’t… Continue reading